Got Questions?We Have Answers

You can book an inspection through our online booking system, by calling us at (833) 644-0800, or by texting (833) 644-0800. We'll work with you to schedule a convenient time for your inspection.

Plan to have the car available for 1 to 2 hours. It depends on the vehicle and the package. More complex vehicles, and the Enhanced and Elite packages, take longer because there is more to check. Your report follows once the inspection is written up and reviewed.

Reports arrive within 24 hours of the inspection on every tier, and most go out the same day. Add Priority on any tier and your report is due by 11:59 PM Eastern on inspection day, or we refund $99. All reports include detailed notes and photos. Enhanced and Elite add a video walk-through. Delivery times may vary based on the inspection package and vehicle complexity.

Yes, same-day inspections may be available based on location and availability. Pick today on the order page if it's open, or call or text us early in the day at (833) 644-0800 to check. You don't need an add-on to book today. Priority Scheduling is a $99 add-on on every tier, at checkout or by phone: it puts you first in line for our next opening, and on any tier it adds a report by 11:59 PM Eastern on inspection day.

We're mobile, so we plan each day's route around where the cars are and where our technicians are. That's why the exact time isn't set right when you order: we usually set it the afternoon or evening before your inspection day, and sometimes that morning. That's also when we reach out to the dealership or private seller to set the time and access with them directly, so you don't have to. You're welcome to let them know we'll be in touch. If the car is already yours, we set the time with you. Have a time that works best? Let us know and we'll fit it in where we can, though we can't always promise a specific time. As soon as the time is set, we email it to you. Questions while you wait? Call or text us at (833) 644-0800.

Yes! We offer mobile inspections and can inspect vehicles at dealerships, private sellers, or other approved locations. This convenience is built into all our packages.

If possible, we recommend performing your own initial walk-through of the vehicle first. Once you're satisfied, you can place your inspection order. You may also place an order in advance and note that it is contingent on your initial review of the vehicle.

No, you do not need to be present during the inspection. Our inspections are designed to be completed independently so you receive objective, detailed results without pressure from sellers or time constraints. After the inspection, you will receive photos and clearly written notes outlining all findings. Enhanced and Elite add a video walk-through and a consultation call to review the results and ask questions; Essential includes email support. Each inspection report is reviewed internally for quality and accuracy, and in some cases, additional notes may be added before the report is finalized. For this reason, we recommend waiting until you receive your completed inspection report before making any purchase or negotiation decisions.

You are welcome to observe the inspection; however, it is not recommended. For quality, accuracy, and safety reasons, inspections are best performed uninterrupted. Interference during the inspection can impact efficiency and increase the risk of missed details. When available, we encourage customers to be present at the end of the inspection for a brief walk-around summary with the technician. This allows you to see key findings without disrupting the inspection process. If interruptions, unsafe behavior, or interference occur at any point, Car Pro Inspections reserves the right to pause, stop, or cancel the inspection.

Yes, we perform test drives whenever permitted, provided the vehicle is legal, insured, and safe to operate, and the seller allows it. Test drives are essential for evaluating ride quality, transmission performance, and identifying issues that only appear during driving.

For safety and liability reasons, ride-alongs during test drives are generally limited. The vehicle owner or seller may be present during a test drive at their discretion. Customer ride-alongs are not guaranteed and may be limited to one (1) customer, subject to technician approval, seller consent, and vehicle safety considerations. The technician has sole discretion to decline ride-alongs or discontinue a test drive if conditions are deemed unsafe or inappropriate.

Yes. We inspect the underside with the car on the ground, using creepers, mirrors, and inspection cameras. Our experience allows us to identify leaks, damage, wear, and other concerns that may not be visible from above. If the seller has a lift we can use, we use it, but we cannot promise one. Either way, the check is visual: we look at suspension and steering parts for torn boots, leaks, and damage, but we do not shake or pry them, so play in ball joints, tie rods, and bushings is not measured. Our inspection is non-invasive, so we do not take anything apart as standard. If you want an underbody panel removed, ask us when you book.

Any issues found are documented with photos, notes, and explanations. You may speak directly with the inspector to better understand the findings. Inspection results are often used as negotiation leverage for repairs, pricing adjustments, or to help you decide whether to proceed with the purchase.

We are independent and unbiased. We do not sell vehicles or repairs. Unlike repair shops that may focus on selling services, or body shops that focus only on cosmetic issues, we specialize in pre-purchase inspections, combining mechanical evaluation, diagnostic scanning, body and paint analysis (a basic paint and body review on Essential; on Enhanced and Elite, a panel-by-panel check for repaint, body filler and panel alignment, with a paint-gauge reading where the technician takes one), and interior, exterior, and functional checks. You receive a comprehensive inspection designed specifically to help you make an informed buying decision.

Accuracy is ensured through experienced inspectors, standardized inspection procedures, detailed documentation with photos and videos, and internal quality checks before report delivery. Our goal is to provide clear, factual, and easy-to-understand reports.

Every inspection includes post-inspection support. With Essential, you can email us your questions about the report and we will answer them. Enhanced includes a 15-minute consultation call and Elite includes a 30-minute priority call plus follow-up, where we walk through the findings with you.

Our inspections are done by experienced mechanics, led by senior technicians with factory credentials. Between them they bring decades of experience across European, domestic, and Japanese vehicles.

We inspect a wide range of vehicles, including standard daily-drivers, luxury vehicles, performance and modified vehicles, exotic and rare supercars, electric and hybrid vehicles, classic and collector cars, and commercial work trucks. We offer multiple inspection packages to ensure every vehicle type gets the right level of inspection.

We do not recommend or endorse specific dealerships or sellers. Our role is to remain unbiased and factual, focusing solely on the condition of the vehicle. Dealership policies, staff, and experiences can change over time. We encourage all buyers to perform proper due diligence, including an inspection, vehicle history check, and reviewing seller reputation.

Yes. We guarantee the inspection itself: if our inspection misses a condition that a careful visual, non-invasive inspection should have found on the day, we refund your inspection fee. The details are in our Terms.

Plans change. If the car sells or the deal falls through before we head out, you get a full refund, with no fee. Prefer to keep it for the next car? We will hold it as a credit, good for 12 months and transferable. If the deal falls apart after we have already dispatched a technician and it is not something you did, you still get a full refund or a credit, your choice, at no charge. If you simply change your mind after we have dispatched, a credit is free, or we can refund you less a flat $50 to cover the trip.

A seller who refuses to allow an inspection may be hiding problems. This is often a red flag. We can provide advice on how to approach reluctant sellers or help you find alternative vehicles.

Our inspections start at $259 (Essential), $399 (Enhanced), or $649 (Elite). The right tier depends on the vehicle and how much depth and context you need. When you book online, we recommend the right package based on your vehicle. Call us at (833) 644-0800 if you have questions about pricing.

Every inspection includes a comprehensive mechanical and safety check, dealer-level diagnostic scan (availability varies by make and year), underbody and structural inspection, brake/suspension/steering check, road test when the seller allows it and it is safe and legal to drive, paint and body review, interior condition assessment, photo documentation (video walk-through on Enhanced and Elite), and a detailed digital report within 24 hours. A call with the inspector and negotiation guidance come with Enhanced and Elite, and Priority Scheduling is a $99 add-on on every tier.

Yes, on Enhanced and Elite. When you book, name the part as one of your Areas of Concern, for example "are the wheels factory?" or "is the exhaust original?". Your inspector gives that part a close look and tells you in the report what they found. The more specific you are, the more we can tell you. If a part can't be identified at the car, the report says so.

On Enhanced (up to 3) and Elite (up to 6), you name the specific things you want us to dig into when you book: a noise the seller mentioned, a leak spot, a past repair, a part you think may be aftermarket. Each Area of Concern is one specific thing: a part, a symptom or a single question. A line like 'check the engine, transmission and brakes' is three. Your inspector gives each one a closer look than the standard checklist does, and answers each one in writing in your report: where they looked, what they found, and anything that could not be seen without taking parts off. It is still a non-invasive inspection, so we do not take anything apart as standard. Essential covers the full standard checklist; your inspector still reads what you list, but each one does not get its own closer look and written answer.

When you book online, our system recommends the best package based on your vehicle type and needs. If you are unsure, call us at (833) 644-0800 and our team will help you pick the right level of inspection.

Yes. For 30 days after your order, a second vehicle is 20% off and a third or later is 25% off. If the two inspections are different packages, the percent comes off the lower-priced one. Book it with the Add another car link in your confirmation email, or call (833) 644-0800. Each additional vehicle receives its own full inspection and separate report.

Solid mechanical & safety baseline for standard daily-drivers and light SUVs. Includes: Full mechanical & safety inspection, dealer-level diagnostic scan (availability varies by make and year), diagnostic interpretation, underbody + structural check, brake/suspension/steering, road test when the seller allows it and it is safe and legal to drive, basic paint/body + interior review, at least 30 photos, and a detailed report within 24 hours.

Clarity + context for confident decisions, our best value package. Includes: Everything in Essential, plus accident investigation, up to 3 areas of concern, a 15-minute consultation call you can request after your report, negotiation leverage summary, repair cost range guidance, a road test that adds driver-assist and on-road A/C checks where equipped, at least 60 photos, and a summary video walk-through.

Maximum protection for high-risk or high-value vehicles (recommended for exotics). Includes: Everything in Enhanced, plus up to 6 areas of concern, a 30-minute priority call you can request plus a follow-up from us, a re-inspection credit valid for 60 days after your inspection, 80+ photos, and a detailed video walk-through.